Central oversight, centralized communications

CXO Global Solutions specializes in unified communications and call center operations for companies looking to improve their efficiency and profitability, while delivering a consistently superior customer service. We provide the people, processes and technology to help geographically dispersed companies function as a cohesive, high-performing enterprise.

Call Center

My business operates multiple call centers, and it’s a challenge to manage disparate systems, people and processes.

CXO can help by providing:

  • Centralized, day-to-day call center management
  • Strategic vendor selection and technology roadmap
  • Expert analysis of customer patterns and behaviors
  • Lifecycle management: selection, acquisition and retention
  • Consultative staff expertise that complements in-house resources

Recent News

Points of View

  • January 17th, 2011 - WorkSpace Communications™ - WorkSpace Communications™ names John W. “Jack” Bowen to key executive position Communications industry veteran becomes Director, Channel Sales; will facilitate sales of WorkSpace's unified communications portfolio through key distribution channels

  • November 10th, 2010 - WorkSpace Communications™ - WorkSpace Communications™ creates marketing alliance with Ingram Micro Integrated Communications firm featured in new Ingram Micro Cloud Marketplace, providing Ingram Micro resellers access to cloud communication and collaboration services providers.

  • October 15th, 2010 - Kansas City Business Journal Article - As it has in other industries, technology rapidly is eliminating the need for a separate receptionist in the office for answering or routing calls, distributing messages or tracking down employees.

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