Central oversight, centralized communications
CXO Global Solutions specializes in unified communications and call center operations for companies looking to improve their efficiency and profitability, while delivering a consistently superior customer service. We provide the people, processes and technology to help geographically dispersed companies function as a cohesive, high-performing enterprise.
Call Center
Services
My business operates multiple call centers, and it’s a challenge to manage disparate systems, people and processes.
CXO can help by providing:
- Centralized, day-to-day call center management
- Strategic vendor selection and technology roadmap
- Expert analysis of customer patterns and behaviors
- Lifecycle management: selection, acquisition and retention
- Consultative staff expertise that complements in-house resources
Unified Communications
My business operates in a fast-moving environment that requires quick decisions and strong collaboration. We need to streamline multiple communication tools.
CXO can help by providing:
- Single communication platform to integrate disparate devices
- Improved workforce productivity and mobility
- Reduced infrastructure costs and simplified workforce administration to improve your earnings
- A “Green IT” solution through reduced energy consumption
Recent News
Points of View
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July 12th, 2010 - Intelepeer and Workspace Communications partner to launch hosted unified communications solutions - At the Microsoft Worldwide Partner Conference 2010 in Washington, IntelePeer Inc., a leader in the delivery of communications via cloud-based infrastructure, announced a partnership with WorkSpace Communications to deliver an easily deployed, hosted unified communications (UC) offering based on Microsoft Office Communications Server.
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February 18th, 2010 - WorkSpace Communications™ Services - Break-through new company, WorkSpace Communications™ debuts. Company will deliver cost-effective, easily-managed unified communications solutions to small- and mid-sized companies nationwide.
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December 18th, 2009 - CXO Global Solutions acquires S3 Integrity - CXO Global Solutions, a managed services firm specializing in unified communications and managed call center operations, today announced it has acquired Florida-based S3 Integrity, the developer and distributor of the WuLi Solution™, a proprietary customer self-service business process and technology. The agreement will be effective January 1, 2010.
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